Privacy Policy

Abbie Creek Animal Hospital (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, abbiecreek.com, and our veterinary services. This Privacy Policy explains how we collect, use, protect, and share information for visitors and clients of our clinic located in Abbeville, Alabama.

By using our website or submitting information through our forms, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you fill out a form, request an appointment, or contact us, you may provide:

• • Name

  • Email address

  • Phone number

  • Pet’s name and basic health information

  • Appointment requests

  • Billing or payment information (if applicable)

Automatically Collected Information

When you visit abbiecreek.com, we may collect:

• • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• • Schedule and manage appointments

  • Provide veterinary services

  • Respond to inquiries

  • Send appointment reminders and follow-up communications

  • Process payments

  • Improve our website and services

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. How We Protect Your Information

Abbie Creek Animal Hospital uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While we take strong precautions, no online system is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share your information only when necessary:

• • With trusted service providers (such as appointment scheduling software, payment processors, or website hosting services)

  • To comply with legal requirements, court orders, or regulatory obligations

  • To protect the rights, safety, or property of our clinic, staff, clients, or others

We never sell or misuse your data.

5. Cookies & Tracking Technologies

abbiecreek.com may use cookies and similar technologies to:

• • Improve website functionality

  • Save user preferences

  • Analyze website traffic

You may disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may include links to third-party services (such as online pharmacies or pet supply providers). Abbie Creek Animal Hospital is not responsible for the privacy practices or content of those external websites.

7. Children’s Privacy

Our website is not designed for children under the age of 13. We do not knowingly collect personal information from children.

8. Your Privacy Rights

You have the right to:

• • Request access to your personal information

  • Request corrections

  • Request deletion of your data (subject to legal and medical record retention requirements)

To submit a request, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Abbie Creek Animal Hospital
526 Ozark Rd, Abbeville, AL 36310
Website: https://www.abbiecreek.com
Phone: (334) 575-5240
Email: info@abbiecreek.com